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Frequently Asked Questions

Frequently Asked Questions

While many salons claim to be special or different, when you come into a Pink Coconut you will very quickly realize that something special that is the Pink Coconut difference.

But since we couldn’t possibly send one of our sales associates to give you a tour, we will do the next best thing, a virtual tour. So if you have ever wondered why we do some of the things we do, how our people are so well trained, or just what kind of name is Pink Coconut, then take a look at this page, and if you still have questions please contact a tanning professional at a Pink Coconut near you!

Appointments

Q:

Why doesn’t Pink Coconut take appointments?

A:

Particularly here in the Pacific Northwest, people tan in order to feel good as well as for the aesthetic benefits. So, to us, as a matter of customer service, we work around your schedule, we don’t expect you to work around ours.

Q:

Why do most other tanning salons require appointments?

A:

Most other tanning salons require appointments in order to “upsell” the customer. It’s very common to see ads or coupons that offer one month of tanning for a ridiculously low price like $10.00, but let the buyer beware. These coupons will always contain fine print that says “regular beds” or “standard beds only”. When a customer attempts to validate the coupon, they are told that there are no appointments available for the “regular beds” mentioned in the coupon. In fact that is the whole point of this sales tactic. The “regular beds” are rarely available at the advertised price in order to get the customer to buy into an upgrade bed, and a higher priced sale.

Privacy

Q:

Whenever I come into Pink Coconut, the sales associate talks about “walls that go all the way to the ceiling” and “solid doors”, aren’t all walls supposed to go all the way to the ceiling, and aren’t all doors solid?

A:

Unfortunately not in a typical tanning salon. What you’ll find is that most tanning salons save a great deal of money on building expenses by having walls that don’t go all the way to the ceiling, and louvered doors. This isn’t an accident. In fact it’s for a very specific reason, it’s cheaper to them.

When building a tanning salon, there are two entities that you have to deal with that few other retail spaces do; Heat, and airflow. Tanning as an entity creates a great deal of excess heat for the air conditioning system to vent out. As a result, there is an increased airflow requirement. It is for this reason that most tanning salons have 8 foot walls and 10 foot ceilings. It allows them to use one AC system for the entire facility. The short walls and spaces in the doors allow the heat to flow out and be vented.

In order to have full walls that go all the way to the ceiling, Pink Coconut tanning Boutiques are fitted with a 15 ton AC unit, and each room is individually climate controlled. So there is no need to have partial walls, or see-through louvered doors for airflow. Yes, it costs a little more to build a Pink Coconut Tanning Boutique, but we feel, and more importantly our customers feel their privacy is worth it.

Q:

Does it really matter that the walls are short, or the doors have slots in them?

A:

Yes it does. In fact locally a man was recently arrested at a “competing” salon for voyeurism. These days there are people who are quite fearless about taking advantage of situations like this, and will peek over a wall or through a door if available. So when it comes to the privacy and comfort of our clients, we leave nothing to chance.

Voyeurism Police Report Link

Equipment

Q:

When Pink Coconut says their equipment is “state of the art”, does that really mean anything when every salon says their equipment is “state of the art”?

A:

Unfortunately this is a phrase that’s been abused in the tanning industry to the extent that it means very little to most consumers. We will attempt to further explain and allow you to make the comparison.

First it’s important to understand the typical configuration of a tanning salon. There are typically 4 types of equipment available in the tanning industry:

A brief explanation of each type of equipment:

“Low Pressure” Tanning

Low pressure tanning is what tanning salons typically refer to as base beds or standard beds. The bulbs emit a mixture of UVA and UVB.

Pink Coconut's Low Pressure Tanning Bed:

“High Performance” Tanning

This is typically also referred to as medium pressure tanning. Some salons incorrectly refer to this as “High Pressure” tanning. This is a higher powered version of low pressure tanning. Essentially the bulbs are the same type with a higher output wattage for faster results.

Pink Coconut's "High Performance" Tanning Beds & Booths:

"Luxury High Performance" Tanning

Pink Coconut exclusively features a class of tanning device which you are not likely to find in most other tanning salons. It’s referred to as “Luxury High Performance”. Our Luxury high performance class beds provide the ultimate tanning experience, while attending to the comfort of our clients. These are the optimal beds to use for clients who enjoy the results of conventional tanning, but do not enjoy the heat which can be generated by conventional tanning equipment.

These beds feature:

  • On-board AC and thermostat allowing clients to determine the temperature they would like the bed to be.
  • Air-conditioning that is adjustable within two separate zones which means a client could select one temperature for their face, and an entirely different temperature for their torso.
  • Adjustable body fans for additional cooling or for clients who simply enjoy a breeze.
  • High pressure facial lamps for a perfect facial tan.
  • Shoulder bulbs to address the spots that aren’t covered by most conventional tanning beds.
  • Aqua-mist feature to hydrate during tanning and give that tropical feel to a client’s tanning experience.
  • Aromatherapy – Relax feature to ensure the most comfortable tanning experience available today.
  • Aromatherapy – Vital feature to give a client that extra lift from their tanning session.

Pink Coconut's Luxury High PerformanceTanning Bed:

“High Pressure” Tanning

High Pressure tanning is a unique technology which is unlike conventional tanning. High pressure tanning consists of mainly UV-A wavelengths of light. Conventional tanning is a mixture of UVA and UVB, while high pressure tanning is 98% UVA and a minimal amount of UVB. Due to the small amount of UVB exposure, it is difficult, but not impossible, to burn under normal circumstances and cycle times in a high pressure bed.

The end result is a superior amount of color in a very short amount of time. Additionally, most high pressure beds on the market are 180 degree high pressure beds. This means they will have bulbs on the top only and require you to turn over mid session on a sticky mattress. Pink Coconut Tanning Boutiques feature 360 degree high pressure which emits rays over 360 degrees and doesn’t require you to turn over for full exposure.

Spray Tanning

Pink Coconut Tanning Boutiques feature the latest in spray tanning with the Mystic Tan “Innovation” series spray booths. The Innovation is Mystic’s next evolution in spray tanning technology. It provides the best possible coverage and color available in a spray tanning application. While many salons claim to feature spray tanning, they typically carry the first generation version of the Mystic. This older style of spray booth, while effective in its time, has been greatly improved upon and has been realized as the Innovation Series.

Pink Coconut's UV-Free Spray Tanning Booths:

Do you have any additional questions? Please feel free to contact any one of our tanning professionals by calling one of our tanning salons.